Operations is responsible for the administration of order entry, invoicing, credit memos and returns. Promptly and correctly facilitated transaction processes are vital to our customers and to Valiant’s business. We work hard to keep all transactions current and accurate, avoiding delays and duplication of efforts. Operations works closely with our IT Department to develop reports, confirm results via end-of-month printouts, and develop custom Project Recap Invoices to consolidate large transactions into an easy-to-read format.
The IT department oversees all aspects of Valiant’s Information Systems requirements and needs. This team maintains all of Valiant’s software resources, including our proprietary VIPER software applications, our Accounting platform and other custom applications. Hardware resources, such as servers, desktop computers, laptop computers and other mobile devices are maintained and configured by the IT team as well. Custom programming, network administration and help desk duties round out the areas of attention for IT to insure our systems meet the demands of our business.